Navigating healthcare in Finland can feel overwhelming for newcomers. The system is well-organized, but it’s important to know how to book appointments, understand costs, and access services efficiently. This guide explains everything beginners need to know.
1. Understanding the Finnish Healthcare System
Finland has a dual healthcare system:
1.1 Public Healthcare
- Managed by municipalities
- Accessible to residents registered with DVV
- Partially subsidized through KELA
- Includes general practitioners, specialized care, hospitals, maternity clinics, and child health clinics
1.2 Private Healthcare
- Faster appointments
- More English-speaking staff
- Costs higher than public clinics
- Some costs reimbursed by KELA (depending on insurance)
2. Booking Appointments
2.1 Public Health Centers (Terveyskeskus)
- Book via phone, online portal, or in person
- For general health issues and routine check-ups
- Typical waiting time: 1–4 weeks
2.2 Specialized Care
- Referral from a GP usually required
- Hospitals and specialty clinics handle surgeries, chronic conditions, and complex cases
2.3 Private Clinics
- Book online or via phone
- Short waiting times, sometimes same-day
- Often more expensive but convenient for urgent needs
2.4 Digital Services
- Many municipalities offer e-services for booking and telemedicine
- KELA provides reimbursement information online
3. Costs of Healthcare Services
Public Healthcare Costs (Approximate)
- GP visit: €20–€40
- Specialist visit: €30–€70
- Hospital day: €30–€50
- Emergency care: €70–€150
Private Healthcare Costs
- GP visit: €70–€120
- Specialist visit: €100–€200
- Some private costs partially reimbursed by KELA
Tip: Always carry your KELA card to receive discounts on public healthcare and prescriptions.
4. Tips for Newcomers
- Register with your local health center as soon as possible
- Bring KELA card or personal ID code to appointments
- Use online booking systems to save time
- Check if you need a referral for specialists
- Keep track of prescriptions and vaccination records
- Consider private clinics for urgent care or language needs
5. Common Services for Newcomers
- General Practitioner (GP) – first point of contact
- Maternity and child health clinics – free for families with children
- Dental care – children’s dental care is free, adults partially subsidized
- Mental health services – municipal clinics and private therapists
- Pharmacies – prescriptions and over-the-counter medicines
FAQs About Healthcare Services in Finland
1. Do I need KELA registration to use public healthcare?
Yes, registration ensures subsidized costs and access to services.
2. Are there English-speaking doctors?
Many public and most private clinics have English-speaking staff, especially in bigger cities.
3. How do I get a prescription?
Visit a GP or use e-prescription services at pharmacies.
4. Can I use emergency services without registration?
Yes, but costs are higher without KELA coverage.
5. Is dental care included in public healthcare?
Children and young adults receive free dental care; adults pay subsidized fees.